Buyer Persona Research

Buyer personas are fictional, generalized representations of your ideal customers. Personas help internalize the ideal customer we’re trying to attract, and relate to our customers as real humans. Having a deep understanding of your buyer personas is critical to driving content creation, product development, sales follow up, and really anything that relates to customer acquisition and retention.

As part of our extensive campaign development for a local furniture outlet, we built a profile for each of their target buyer personas. Information included in this profile includes: who they are, what are their lifestyle attributes, what are their brand and service attributes, and what are the most effective media channels in reaching this target audience. We identified three major personas for the local furniture outlet which are detailed below.

Katie

KATIE

  • Age 30-45
  • HHI $100K-$150K
  • Married
  • Children
  • Pet Owner
  • HH Members (4+)
  • Home Owner, House or Condo

Market Penetration (Past 12 Months)

Furniture

  • Shopped 64%
  • Purchased 28%

Mattress

  • Shopped 45%
  • Purchased 20%

Lifestyle Attributes

  • Reaching Peek Career
  • Competitive
  • Fair Trade / Eco-Friendly
  • Aware Of Upcoming Trends
  • Savvy Spender
  • Socially Aware
  • Tech-Savvy (Researcher)
  • Work-Life Balance
  • Impulse Buyer

Brand & Service Attributes

  • Brand Names
  • Easy Returns
  • No-Hassle
  • Seeks Value (Quality / Savings)
  • Likes Truthful Brands
  • Exciting Promotions

Most Effective Media

  • Streaming Digital Content (Hulu, Cable On-Demand)
  • Radio
  • TV
  • Mobile Ads (Responsive Websites)
  • Addressable TV Advertising
  • Social Media Ads (Facebook, Twitter, Pinterest, Instagram)
  • Targeted Print

Robert

ROBERT

  • AgeĀ 55+
  • HHI $100K+
  • Married
  • Grandchildren
  • Empty-Nester
  • College Aged Kids
  • Home Owner

Market Penetration (Past 12 Months)

Furniture

  • Shopped 38%
  • Purchased 13%

Mattress

  • Shopped 26%
  • Purchased 12%

Lifestyle Attributes

  • Hosts Family Gatherings
  • Disposable Income
  • Remodel
  • Transitional Styling

Brand & Service Attributes

  • Quality / Brand Names
  • Family Owned
  • Trust / Guarantees
  • Knowledgable with Materials & Craftsmanship

Most Effective Media

  • TV
  • Newspaper
  • Live Sports
  • Social Media Ads (Facebook)

Katie

SALLY

  • Age 20-30
  • HHI $40K
  • Single / Recently Married
  • Pet Owner
  • Recent College Graduate
  • Renter, Duplex or Apartment

Market Penetration (Past 12 Months)

Furniture

  • Shopped 49%
  • Purchased 23%

Mattress

  • Shopped 32%
  • Purchased 21%

Lifestyle Attributes

  • Ambitious
  • Entitled
  • Constantly Shopping
  • Aware Of Upcoming Trends
  • Budget-Driven
  • Socially Aware
  • Tech-Savvy (Connected)

Brand & Service Attributes

  • More For Less
  • Variety Of Styles
  • Fun Brands
  • Great Prices
  • Exciting Promotions
  • Easy Assembly

Most Effective Media

  • Mobile Ads (Responsive Websites)
  • Radio (Traditional / Online)
  • Streaming Digital Content (Hulu, Cable On-Demand)
  • Addressable TV Advertising
  • Social Media Ads (Facebook, Twitter, YouTube, Pinterest, Instagram)

Unaided Recall

Rothman

45%

Ashley

42%

Weekends Only

37%

Carol House

35%

Stash Home

29%

Aided Recall

Rothman

100%

Ashley

97%

Weekends Only

96%

Carol House

95%

Stash Home

88%